TERMS AND CONDITIONS
Version: v1.1.1 from October 1st, 2020
Legal age and consent
Prohibited use of our services and website
3.2. When using our website, you must not transmit any computer worms or viruses or other code of a destructive nature.
3.3. A breach or breach of any of the terms will result in the immediate termination of your services.
4.1. The products and services presented on our website are a stimulus for you to do business with us. By placing an order on our website, you are making us an offer, which we here at Interactive GEM in Cyprus will accept as soon as we agree to accept your order, process the payment and ship the product to you. You appoint Interactive GEM. to your agent to organize the shipment of the product you have purchased to your chosen destination.
4.2. When a customer makes a purchase, Interactive GEM does not undertake to accept such a purchase unless it does so in writing or otherwise begins to prepare and deliver the purchased product.
4.3. The formal acceptance and confirmation of the purchase includes individual and organizational details and addresses, terms of payment and any additional conditions to the conditions applicable between the parties.
4.4. The confirmation of the purchase can be made by e-mail, in the case of a purchase by telephone, Interactive GEM. however, confirm the details of the order in writing.
4.5. Orders can be placed through the website www.interactivegem.com where customers can pay for products by bank transfer, PayPal or credit card. A fee is charged for PayPal and credit card payments that covers the transaction costs at market value, which are currently 3.5% and 1% respectively. These fees will be changed if necessary. Credit card holders are subject to validation checks and authorization by the credit card issuer. Interactive GEM. reserves the right to charge customer credit / debit cards provided before or after your orders have been shipped. In the case of suspicious / fraudulent transactions that are asserted, the customer agrees that Interactive GEM.
4.6. As soon as you place an order, Interactive GEM. invoice the price, and you agree to pay the price and any applicable delivery charges.
4.7. All prices are if taxes are incurred, including taxes. All fees and charges (including delivery charges) imposed by these terms are inclusive of taxes, if any.
5.2. The customer confirms that Interactive GEM. has fulfilled its obligation with regard to the delivery of goods as soon as Interactive GEM. has handed the goods over to an independent delivery service with instructions for delivery to the customer, and it is the customer’s responsibility to take out additional insurance against late or non-delivery. If from Interactive GEM. unless otherwise agreed in writing, the customer bears all shipping, import, clearance and other costs.
5.3. Interactive GEM sends all orders with independent delivery services that can require the customer to be present at the delivery address in order to confirm the delivery. If the delivery service is unable to deliver to the customer’s address for any reason, Interactive GEM reserves the right to invoice the customer for the cost of re-delivery, storage of the goods, return to the sender and re-shipment to deliver.
6.2. In the case of authorised returns, the customer can receive a full refund however the cost for shipping costs are not refundable, and return shipping costs are at the Customer’s expense. Any sale items that are returned, the Customer will only receive a refund for what was paid for the item.
6.3. Resellers that have a signed reseller or wholesaler contract with Interactive GEM please refer to the terms and conditions of your agreement.
7.2. The company reserves the right to credit or refund the customer in the event that products are not available.
7.3. All risks associated with the products are transferred to the customer as soon as the goods leave Top Tellers’ warehouse. The customer must therefore take out his own insurance to protect the goods in transit and until they are delivered to him.
8.2. In the event that a customer has overdue invoices to Interactive GEM. has, Interactive GEM reserves. reserves the right to allocate funds paid for new orders to the old arrears account and to freely decide whether the new orders should be fulfilled or canceled.
Use of information from dealers and distributors for advertising purposes
Third Party Websites
13.2. Any problems from end customers must be reported to the salon, hairdresser or wholesaler who sells the products from Interactive GEM. bought, processed. Top Tellers only supports qualified specialists or authorized wholesalers in troubleshooting problems with products that are directly supplied by Interactive GEM. were bought.
13.3. You agree to not use any part of the service or that of Interactive GEM without our express written consent. reproduce, duplicate, copy, sell, resell or exploit the delivered products, nor the use of the service or access to the service or a contact on the website through which the service is provided.